Useful information, before you visit.

Important: template customer information

This page is a starting point, not the salon’s final legally reviewed terms. The website owner must add actual booking, payment, cancellation and refund arrangements before accepting appointments. Do not treat sample text as a statement of the business’s existing policy.

Enquiries and appointments

Submitting the website enquiry form does not reserve a slot. The salon must separately confirm the chosen service, date, time and applicable price. If the salon uses external booking software, its terms should be clearly identified.

Prices and payments

Any treatment price should be communicated before booking. The business must describe whether deposits are required, when payment is collected, accepted payment methods, and any applicable fees. This theme does not collect payment.

Changes, cancellations and lateness

Insert a fair and accurate notice period, any permitted cancellation charge, and rules for late arrival or rearrangements. These must comply with applicable consumer law. No cancellation charge or deposit policy is assumed by this template.

Suitability and patch tests

Some treatments require consultation, patch testing or other precautions. Clients should provide relevant information directly when asked; the salon must decide whether a treatment can safely be performed and explain any applicable requirements.

Results and aftercare

Cosmetic outcomes differ between individuals and are affected by numerous factors. The salon should give appropriate treatment-specific aftercare guidance and explain any practical limitations without misleading promises.

Consumer rights

Nothing on this website is intended to remove rights provided by UK consumer law. The salon should have its final terms reviewed for its actual services and booking method.

Business identity

Add the trading or registered business name, business address where required and relevant contact information. See the contact page for current enquiry details.